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Terms and Conditions

Welcome to the Great Heights (hereinafter known as “Great Heights,” “us” or “we”) website. Our mission is empowering people to live healthier and longer using the health information technology solutions we develop and implement.

GENERAL

These Terms and Conditions constitute a binding agreement between Great Heights and any viewer or user (hereinafter collectively referred to as ‘you’ or ‘Your’ where applicable) of our website. If you disagree with any part of these Terms and Conditions please do not use our website. Your access and continued use of this website binds you to this agreement. Great Heights reserves the right and at its own discretion, to change or modify any part of this website, Terms and Conditions, or the Terms and Conditions Policy in its entirety. Any changes made to this website or Terms and Conditions shall be effective immediately upon posting. You agree to review these Terms and Conditions each time you access our website so that you are made aware of any such changes or modifications. Your continued use of the website indicates your acceptance of any changes or modifications.

ELIGIBILITY

Persons under the age of 18 are not allowed to view, register, enroll in any of our programs, or use this website without the consent and supervision, of their parents or legal guardians.

Great Heights TM

Great Heights currently owns and operates this website (the “Site”). Great Heights is a web-based information and communication application service owned and administered by Great Heights through the Site. Great Heights application’s use is for displaying and viewing care management assessments, personal health records, personalized health education, and care coordination communication.

DEFINITIONS

Care Coordination Member is any Great Heights viewer or user invited by a Sponsor to use the Great Heights application. Care Coordination Members must be a person engaged in treatment, care plan, care coordination, care management, or healthcare beneficiary relationship with a Sponsor or Care Partner. Care Coordination Members must have active registrations using a registration code provided in an invitation by a Sponsor to use the Great Heights application member services and must be compliant with the Great Heights Terms and Conditions for Members.

Care Partner is any Great Heights viewer or user invited by a Sponsor to use the Great Heights application. Care Partners must be other licensed physicians or other qualified healthcare professionals or other qualified healthcare practice organizations, or qualified health plans designated by a Care Coordination member’s Sponsor(s) as permitted by law. Care Partners must have active registrations using a registration code provided in an invitation by a Sponsor to use the Great Heights application care partner services and must be compliant with the Great Heights Terms and Conditions for Sponsors and Care Partners.

Sponsor is any viewer or user of our website that is a licensed physician or other qualified healthcare professional, qualified healthcare practice or organization, or qualified health plan that has entered a service agreement with Great Heights to provide use of the Great Heights application to members the sponsor invites. Sponsors must have an active Sponsor account in the system and must be compliant with the Great Heights Terms and Conditions for Sponsors.

CHARGES AND BILLING FOR CARE COORDINATION MEMBERS

The charge is free for Care Coordination Members.

Care Coordination Members use Great Heights by invitation from a Sponsor that has entered a service agreement with Great Heights to use Great Heights and provide use of the Great Heights program to members the Sponsor invites. By registering for this website, you are accepting your Sponsor’s invitation to use the Great Heights. As a Care Coordination Member, you will not be charged a member registration fee by Great Heights when you register using the registration code provided to you by your Sponsor. You will have access to using specific care coordination member information on Great Heights including but not limited to My Self-Assessments. For your registration as a Care Coordination Member to be active, you must have at least one Sponsor in an active service agreement with Great Heights, with an active Sponsor account in the system, and compliant with the Great Heights Terms and Conditions for Sponsors. If for any reason you cease to meet the eligibility requirements of a Care Coordination Member, your membership will be cancelled and you will not have access to viewing or using Great Heights program.

CHARGES AND BILLING FOR CARE PARTNER MEMBERS

The charge is free for Care Partner Members.

Care Partner Members use Great Heights by invitation from a Sponsor that has entered a service agreement with Great Heights to use Great Heights program and provide use of the Great Heights program to members the Sponsor invites. Care Partners are other providers of healthcare services to a Care Coordination Member designated by a Care Coordination member’s Sponsor(s) as permitted by law. A designated Care Partner may be a licensed physician, other qualified healthcare professional, qualified healthcare practice, qualified healthcare organization, or qualified health plan. Care Partners must complete the Great Heights credentials verification process. By accepting a Care Partner Member invitation and registering for this website, you are accepting your Sponsor’s invitation to use the Great Heights as a Care Partner Member. As a Care Partner Member, you will not be charged a member registration fee by Great Heights when you register using the registration code provided to you by your Sponsor. You will have access to use Great Heights program to view Care Coordination Reports on Great Heights only as permitted by law. For your registration as a Care Partner Member to be active, you must have at least one Sponsor in an active service agreement with Great Heights, with an active Sponsor account in the system, and compliant with the Great Heights Terms and Conditions for Sponsors. If for any reason you cease to meet the eligibility requirements of a Care Partner Member, your membership will be cancelled and you will not have access to viewing or using Great Heights program.

You may upgrade your Care Partner membership to Sponsor membership at any time by submitting a Sponsor application.

CHARGES AND BILLING FOR SPONSORS

The charge is not free for Sponsors.

A Sponsor may be a licensed physician, other qualified healthcare professional, qualified healthcare practice, qualified healthcare organization, or qualified health plan. Sponsor must complete the Great Heights credentials verification process. Sponsor must also enter a service agreement with Great Heights to use Great Heights program and provide use of the Great Heights program to members the Sponsor invites. By registering for this website, a Sponsor hereby authorize Great Heights and/or Third Parties to charge Sponsor in advance for all applicable fees incurred by Sponsor in connection with Sponsor’s chosen service and registration for Sponsor account. Sponsor hereby understand and agree that in most cases, Great Heights and/or an affiliated Third Party will be charging your designated credit card in accordance with the payment schedule of the service for which you have registered, but some service fees may accumulate on your credit card account before they are actually charged to Sponsor credit card. Sponsor further understand and agree that it is Sponsor’s responsibility to notify Great Heights of any changes to Sponsor ‘s credit card or if Sponsor credit card has expired otherwise Sponsor’s access to the Service may be disconnected or interrupted. All fees shall be paid in U.S. dollars. Irrespective of whether payment is made by designated credit card or other agreed payment method, Sponsor hereby authorize Great Heights and/or Third Parties to charge Sponsor in advance for all applicable fees incurred by Sponsor in connection with Sponsor’s chosen service and registration for Sponsor account. Great Heights reserves the right to change any fees (which includes but is not limited to, charging a fee for packages, options, upgrades and/or as service for which Great Heights does not currently charge a fee) or billing methods at any time. Great Heights also has the right to collect applicable taxes and impose premium surcharges for some services and these surcharges may apply immediately after Sponsor registers for the associated service. Sponsor may cancel Sponsor’s Account or any associated optional or upgraded services therefore at any time, but Great Heights will not refund any remaining portion of Sponsor pre-paid fees and Sponsor may be charged an additional cancellation fee.

REGISTRATION AND PASSWORD

You are responsible for maintaining the confidentiality of your login ID and password (“Registration”). You shall be responsible for all uses of your Registration, whether or not authorized by you. You further represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the United States or other applicable jurisdiction. You also agree to: (i) provide true, accurate, current and complete information about yourself as submitted to Great Heights, and (ii) maintain and promptly update your Registration information to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or Great Heights has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete. Great Heights has the right to immediately suspend or terminate your account and refuse any and all current or future use of this website, or related products and services (or any portion thereof). Through your use of this website and related services you consent to the collection and use (as set forth in the Privacy Policy) of certain information about you, including the transfer of this information to the United States and/or other countries for storage, processing and use by Great Heights and its affiliates.

USE OF THE WEBSITE

By accessing the website, you warrant and represent to Great Heights that you are legally entitled to do so and to make use of information made available via the website just as if you had signed this agreement. If you do not comply with these Terms & Conditions at any time, we reserve the right, if applicable, to terminate your password, user account, and/or access to this Website (or any part thereof). In our sole discretion and without prior notice or liability, we may discontinue, modify or alter any aspect of the Website, including, but not limited to, (i) restricting the sections of the website available to you, (ii) restricting the amount of use permitted, and (iii) restricting or terminating any user's right to use the Website. You agree that any termination or cancellation of your access to, or use of, the Website may be effected without prior notice. If you do not abide by the provisions of these Terms & Conditions, except as we may otherwise provide from time to time, you agree that we may immediately deactivate or delete your user account and all related information and files in your user account and/or bar any further access to such information and/or files, or our Website. Further, you agree that we shall not be liable to you or any third-party for any termination or cancellation of your access to, or use of, our Websites.

Becoming a Registered User

As a registered user with Great Heights, you will be provided access based on the level of service registered for. You must register in accordance with instructions that you will find on this Website to enjoy our services. For your registration to become active, you must meet the eligibility requirements of the user level you are registering for.

Without limiting any other provision of these Terms & Conditions, if you provide any information that is untrue, inaccurate, or incomplete, or we have reasonable grounds to suspect that such is the case, we reserve the right to suspend or terminate your user account and refuse you service.

Conflict of terms

If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

Password and User Security

If you are a registered user of this Website, you are entirely responsible for maintaining the confidentiality of your password and user account information. You agree to notify us immediately in the event of any known or suspected unauthorized use of your user account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your or anyone else's password. You are entirely responsible for any and all activities which occur under your user account. You agree to immediately notify us of any unauthorized use of your user account or any other breach of security known to you.

FOOD DATABASE AND NUTRITIONAL INFORMATION

Great Heights uses the Great Heights food database for evaluation and to proffer lifestyle modification education through its Practical Weight Management self-assessment tool to assist you in your weight management goals. The Great Heights food database contains nutritional information entered directly by Great Heights. The Great Heights food database nutritional information is also periodically updated with new information entered by Great Heights program and other Great Heights program or Great Heights plan enrollees. Please be advised that nutritional information in the Great Heights food database has not been reviewed by nutritionists or other specialists with the expertise required to provide you with complete, accurate, or reliable information. Great Heights does not guarantee, adopt, endorse, or accept responsibility for the accuracy, completeness, usefulness, or reliability of any nutritional recommendation made to you. Under no circumstance will Great Heights be responsible for any loss or damage resulting from your reliance on nutritional information from the Great Heights food database or nutritional recommendations made to you by Great Heights or any other Great Heights program or plan.

INTELLECTUAL PROPERTY

Great Heights, and any other associated marks, names, or variations thereof, logos or other form of materials displayed on this website constitute trademarks, trade names, service names, trade dress or any other proprietary rights of the Great Heights.

This website and all information contained herein including but not limited to, software, videos, text, graphics, articles, sounds and photos, (collectively referred to as ‘materials’) are copyrighted by the Great Heights and/or other applicable rights holders, under the United States copyright laws and all applicable International laws. You may not distribute, publish, display modify, transmit, sell or participate in any sale of, create derivative works, or exploit, any of the materials in whole or part of this website or any other associated software owned by the Great Heights.

You may not disassemble or reverse engineer this website, Great Heights application, or any other associated software owned by Great Heights. You may not remove any copyright notices from this website, Great Heights application, or any other associated software owned by Great Heights.

You may download and reprint only your Great Heights report and no other materials from this website for your own personal non-commercial use only. Any other use is strictly prohibited. This permission does not transfer any legal rights, title, or interest, whatsoever in such downloaded or copied material. All rights to the materials on this website and associated software(s) remain reserved to Great Heights and other applicable entities.

MEDICAL DISCLAIMER

  1. Great Heights is NOT a medical provider nor is it a medical organization. Your enrollment in any of the Great Heights Programs or Plans does NOT constitute or establish a physician-patient relationship.
  2. Great Heights does not diagnose or treat any form of medical conditions nor prescribe medications.
  3. The recommendations for health screening provided by the Great Heights Great Heights application are based on the recommendations from the United States Preventive Services Task Force (USPTF). You are not obligated to follow any recommendations provided to you by Great Heights.
  4. Any health related information collected by the Great Heights in any of its Plans and Programs, is used only for communication and to provide personalized educational information to assist you in attaining your general health and wellness goals. This is not to be construed as medical treatment or diagnosis.
  5. Great Heights is not a substitute for medical treatment. We advise you to seek the advice of a licensed physician or any other qualified healthcare professional if you have any questions regarding personal health or medical conditions. DO NOT DISREGARD, DELAY, OR AVOID OBTAINING APPROPRIATE MEDICAL ADVICE FROM YOUR PERSONAL DOCTOR BECAUSE OF SOMETHING YOU READ ON THIS WEBSITE.
  6. The opinions of providers or writers as expressed in the articles or other form of information presented on this website are not necessarily those of Great Heights.
  7. Any physician or qualified healthcare professionals that Great Heights may provide you information about at your request are NOT employees or contractors of the Great Heights. Information about such physicians or qualified healthcare professionals is advertisement and not to be construed as an endorsement or medical referral.
  8. You are to always seek the counsel of your Physician before you embark on any weight management program or exercise regimen.
  9. You must never use Great Heights nor any other Great Heights Program or Plans for urgent communication. Instead call your healthcare providers office directly by phone or go to the nearest emergency room, or call 911.

LEGAL DISCLAIMER

THIS WEBSITE AND ANY INFORMATION CONTAINED HEREIN OR PROVIDED IN ANY OF OUR PROGRAMS OR PLANS IS PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO: WARRANTIES OF TITTLE, OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. WE SHALL REGARD ALL ACCESS TO OUR WEBSITE OR PRODUCTS AS VOLUNTARY AND AT THE SOLE RISK OF THE USER.

We do not guarantee continuous, uninterrupted or secure access to our website and or associated Program or Plans. The operation of this website and any of our Programs or plans, may be interfered with by forces which may be outside our control or due to periodic scheduled maintenance actions.

ACCEPTABLE USE POLICY

You remain liable and fully responsible for any acts, omissions, or representations, made by you on or through this website.

You may NOT:

  • Use this website in any manner construed by Great Heights to be, illegal, defamatory, unlawful, an intentional misrepresentation, obscene, pornographic, threatening, inflammatory, unlawful solicitation of minors, abusive, tortuous, hateful, discriminatory, an invasion of another’s privacy or, in any other way objectionable.
  • Use this website in a manner which infringes on another’s Intellectual Property proprietary rights such as but not limited to; copyrights, trademarks, trade secrets, patents, trade dress.
  • Use this website in a manner that poses a security risk or interfere with the operation of this website such as but not limited to; attempt to gain unauthorized access to other user accounts or computer systems through hacking or other means, transmit unsolicited email or information, the use of robot, spider, or any other intelligent agent software or device to monitor this website or retrieve any portion of this website or other associated computer systems.
  • Transmit any information that may introduce software virus or any other computer programming designed to damage, interfere with, or limit the functionality of this website or any other computer system or telecommunications equipment.
  • Use this website in violation of any existing laws (local, national or international), these Terms and Conditions, and any of Great Heights business activities or goodwill.
  • Assist anyone to engage in any of the activities or practices described above.

PRIVACY POLICY AND USER SECURITY

Great Heights is committed to protecting your privacy. We shall take all necessary steps to protect your privacy and information. Please take time to review our Privacy Policy, which has been incorporated by reference to these Terms and Conditions.

You agree to maintain the confidentiality of your password and account information. You are solely responsible for any activities that occur under your user account. You are to notify Great Heights immediately of any unauthorized use of your account or any breach of security known to you.

WHO WE SHARE YOUR Great Heights INFORMATION WITH

Care Coordination Members use Great Heights by invitation from a Sponsor that has entered a service agreement with Great Heights to provide use of Great Heights to members the Sponsor invites. By registering for this website, Care Coordination Members are accepting a Sponsor’s invitation to use the Great Heights application.

Your use and your Sponsor(s) use of Great Heights supports the healthcare relationship with your healthcare professionals by facilitating patient and provider interactive engagement emphasizing chronic health conditions, preventive health, health and wellness, health risks reduction, evidence-based guidelines, personalized health education, self-care management tools, and a streamlined personal health record.

By using Great Heights as a Care Coordination Member, Care Coordination Members may view their Great Heights personal health information submitted by their Sponsor(s) including but not limited to information submitted on My Profile, My Self-Assessments, My Biometrics, My Reports, and any other submissions created by their Sponsor(s) to Great Heights.

Great Heights personal health information will be shared with Care Partners designated by your Sponsor(s) for treatment purposes including by secure electronic communication as permitted by healthcare privacy regulations. Care Partners are other providers of healthcare services to a Care Coordination Member as defined above designated by a Care Coordination member’s Sponsor(s) as permitted by law. Treatment purposes are defined under HIPAA as the provision, coordination, or management of health care and related services by one or more health care providers, including the coordination or management of health care by a health care provider with a third party; consultation between health care providers relating to a patient; or the referral of a patient for health care from one health care provider to another. HIPAA rules permit both the use and disclosure of personal health information (PHI) for treatment purposes without patient consent.

Notwithstanding the aforementioned, personal or identifying information submitted by Care Coordination Members will only be disclosed to a Care Coordination Member’s sponsor or other provider of healthcare services that is a licensed physician, other qualified healthcare professional, qualified healthcare practice, qualified healthcare organization, or qualified health plan. The Care Coordination Member agrees that such Sponsor(s) or such other provider of healthcare services may reproduce, display, transmit, and communicate member submissions in accordance with applicable state and U. S. federal laws.

Great Heights contains information and communication on selected limited PHI and does not reflect your complete medical record. Great Heights information are not designated record sets as defined by applicable state and U. S. federal laws. Where and when needed by the member, the complete medical record PHI should be requested from the individual member’s healthcare providers.

We never sell or rent your personal information. Great Heights may also disclose your personal information if required to do so by law (for example, a subpoena) or regulation, or in good faith to (a) comply with legal processes served on the site, or (b) protect the rights and property of Great Heights, or (c) where our records indicate fraudulent activity or other deceptive practices that a governmental agency should be made aware of, or (d) where your communication suggests possible harm to others.

AUTHORIZATION FOR RELEASE OF INFORMATION

By using Great Heights as a Care Coordination Member, Care Coordination Members authorize Great Heights to release information submitted by Care Coordination Members to their Sponsor(s) and or their Care Partners designated by their Sponsor(s) including but not limited to information on My Profile, My Self-Assessments, My Biometrics, My Reports, and any other submissions created by such member to Great Heights.

HIPAA rules permit both the use and disclosure of personal health information (PHI) for treatment purposes without patient consent. Great Heights personal health information including information or other submissions to Great Heights created by a Sponsor(s) will be shared with Care Partners designated by your Sponsor(s) for treatment purposes including by secure electronic communication as permitted by healthcare privacy regulations.

DE-IDENTIFIED INFORMATION

De-identified information, which will only be in general terms and will not contain any personal or identifying information about members, may be used or disclosed in order to create comparative databases or to perform statistical analysis and for such other lawful purposes.

INDEMNIFICATION

You agree to indemnify, hold harmless and defend Great Heights, its affiliates, and members, directors, officers, employees, stockholders, representatives, or agents, of any of the foregoing (that is Great Heights and its affiliates) from any and all third party claims, liability, damages and/ costs(including but not limited to reasonable attorney fees and expenses) arising from (i) your improper use of this website (ii) your failure to comply with any of these Great Heights Terms and Conditions for Members as contained in this document (iii) your Sponsor(s) failure to comply with Great Heights Terms and Conditions for Sponsors (iv)your infringement of any intellectual property whatsoever of any person or entity (v) or the infringement or use by any other user of your account, of any intellectual property or other right of any person or entity.

LIMITATION OF LIABILITY

Great Heights SHALL NOT BE RESPONSIBLE NOR LIABLE FOR ANY DAMAGES TO OR VIRUSES THAT MAY INFECT YOUR COMPUTER OR ANY OTHER ELECTRONIC DEVICES OR OTHER PROPERTY, ON ACCOUNT OF ITS ACCESS TO, USE OF OR BROWSING ON THIS WEBSITE OR DOWNLOADING ANY KIND OF MATERIALS FROM THIS WEBSITE SUCH BUT NOT LIMITED TO TEXT, MUSIC, IMAGES, VIDEO AND SO ON.

Great Heights SHALL IN NO WAY BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DAMAGES WHATOSEVER UNDER ANY KNOWN AND APPLICABLE PRINICIPLES OF LAW OR EQUITY, THAT MAY ARISE OUT OF BUT NOT LIMITED TO: (I) ANY FAILURE, DELAY OR INABILITY TO USE THIS WEBSITE (II) ANY USE OF INFORMATION OR CONTENT OF THIS WEBSITE OR ANY EXTERNAL LINKS PROVIDED ON THIS WEBSITE (III)ANY ALTERATION OF YOUR SUBMISSIONS OR TRANSMISSIONS OF DATA (IV) ANY REPRESENTATIONS, CONDUCT, OR STATEMENTS, OF THIRD PARTIES (V) OR ANY OTHER MATTER RELATING TO THE Great Heights WEBSITE; OR (VI) YOUR USE OR PARTICIPATION IN ANY Great Heights PWM PROGRAM. YOU AGREE THAT Great Heights’ MAXIMUM LIABILITY TO YOU, FOR ANY REASON OR CAUSE WHATSOEVER, SHALL NOT EXCEED THE TOTAL AMOUNT OF MONIES RECEIVED Great Heights FROM YOU.

IF YOU ARE IN ANY WAY DISSATISFIED WITH ANY PORTION OF OUR WEBSITE OR ANY OF THESE TERMS AND CONDITIONS YOUR SOLE REMEDY WILL BE THE DISCONTINUATION OF YOUR USE OF THIS WEBSITE OR ANY OF OUR PLANS OR PROGRAMS, WHERE APPLICABLE.

SEVERABILITY

If any part of these Terms and Conditions/ Agreement, is found unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

NO WAIVER OF RIGHTS

Failure on the part of Great Heights to insist on or strictly enforce the performance of any part of these Terms and Conditions shall not constitute a waiver of rights under this agreement, whether for past or future actions of any party involved.

APPLICABLE LAW AND JURISDICTION

The law of the state Missouri will govern any dispute between the parties. EACH PARTY EXPRESSLY WAIVES ALL RIGHTS TO A JURY TRIAL IN CONNECTION WITH ANY DISPUTE ARISING UNDER THIS AGREEMENT. Disputes (other than collection matters) arising under or relating to this agreement will be submitted to the American Arbitration Association (“AAA”) office located closest to Kansas City, Missouri for binding arbitration in accordance with the AAA’s Commercial Arbitration Rules. The cost of the arbitration, including the fees and expenses of the arbitrator, will be shared equally, with each party paying its own attorneys’ fees. The arbitrator will have the authority to award damages only to the extent otherwise available under this agreement. You hereby consent and submit to the personal jurisdiction of such courts for purposes of litigating any arising action.

SUBMISSIONS

All emails, articles, suggestions, ideas and any other submissions or information (collectively referred to as ‘submissions’), transmitted to Great Heights by you becomes and remains the property of Great Heights. Such submissions shall constitute an assignment to Great Heights all your worldwide rights, titles, interests in all copyrights and other intellectual property contained in the submissions. Great Heights shall be under no obligation, to maintain such submissions in confidence, respond to such submissions, or pay you any compensation for the submissions. Great Heights may analyze and use such submissions for presentations, advertisements or any other commercial purposes; however information which we disclose shall only be in general terms and will not contain any personal or identifying information about you.

You agree to indemnify Great Heights against any damages, losses, liabilities, judgments, costs or expenses (including reasonable attorneys' fees and costs) arising out of a claim by a third party relating to any submissions.

ACCURACY

Great Heights attempts to ensure the integrity of Great Heights but makes no guarantees about the accuracy or correctness of Great Heights. It is possible that Great Heights may include typographical errors, inaccuracies or other errors. If you find an inaccuracy, please inform Great Heights technical support so that a correction can be made. Information on Great Heights may be changed or corrected withut notice.

REGISTRATION CODE

You will be issued a registration code to use during the registration process to create a username and password. The registration code expires once it has been used or if it has not been used after 30 days of when it was issued. If your registration code expires before you have used it and you still wish to register, you must request a new registration code.

COMMUNICATIONS SECURITY

We protect the integrity of sensitive data and personal information communication from unauthorized alteration or destruction using the SSL industry standard security measures.

The registration process for this website requires members and Sponsors to provide a valid personal e-mail address.

To protect your privacy, you receive email notifications messages that do not contain any sensitive data or personal health information when new information is available in your Great Heights. It is your sole responsibility, discretion, and judgment to respond to Great Heights email notification messages by viewing your new information in Great Heights. Great Heights email notification messages may be seen if other people have access to the personal e-mail address you provided. If you do not want other people that may have access to the personal e-mail address you registered with Great Heights to be able to view email notification messages you receive from Great Heights, then it is important and it is your responsibility to provide a personal e-mail address only you have access to.

We encourage all members to establish a valid personal e-mail address. E-mail notification message from Great Heights are an important means of alerting and communicating the availability of new information in Great Heights to you. Several free e-mail options are available on the internet. We encourage you to conduct a research of available options and to use your discretion and independent judgment to select the option that best fits you.

Notwithstanding the above, an alternate registration option exists for members who do not have a valid personal e-mail address. The alternate registration option is only available to Care Coordination Members. To register as a Care Coordination Member, you must have at least one active sponsored registration in the system by a Sponsor in a service agreement with Great Heights, with an active Sponsor account in the system, and compliant with the Great Heights Terms & Conditions for Sponsors.

You may request the alternate registration option only by contacting your Sponsor directly. The decision to grant your request and initiate the process for the alternate registration option is at the sole discretion and judgment of your Sponsor. Instructions on the alternate registration option may only be obtained from your Sponsor if your Sponsor elects to grant the alternate registration option.

Members registered in Great Heights with the alternate registration option will not receive email notification messages or any other notification of new information from Great Heights. It is your sole responsibility to log in and view new information that may be available in your Great Heights account periodically at your discretion and judgment.

Members registered in Great Heights with the alternate registration option will not be able to use the password re-set page to re-set their password or username if they forget. Members registered in Great Heights with the alternate registration option should contact their Sponsor for assistance with log in related issues.

If for any reason you cease to meet the eligibility requirements of a Care Coordination Member and you do not have a valid personal e-mail address registered in Great Heights, your membership will be cancelled.

Great Heights must never be used by members for urgent communication. Instead members should call members’ healthcare providers office directly by phone or go to the nearest emergency room, or call 911 for emergency medical services.

LIMITATIONS ON USE

The use of this website does not confer in you any intellectual property rights accorded to Great Heights. You are hereby granted a non-exclusive, non-transferable, limited right to use and display this website and any information contained therein for your personal non-commercial use, subject to the provisions of these Terms and Conditions. Great Heights reserves the right and at its sole discretion to terminate any member’s account or prevent anyone from the use of this website and associated plans or programs, if he/she or any entity is found to be in violation of this section and any other part of these Terms and Conditions.

EXTERNAL LINKS

Our website includes links to other Internet sites that are beyond our control. We are not responsible for the content of any such sites, we make no representations regarding such sites, we do not guarantee their practices regarding data privacy, and we do not endorse or approve of the information, material, products or services contained on or accessible through any such sites. You acknowledge and agree that linking to other sites, your use of such sites, and your use of any information, material, products and services offered by such sites, are solely at your own risk.

ASSIGNMENT OF RIGHTS/ SUCCESSORS

Great Heights reserves the right to assign its rights and obligations in and to these Terms and Conditions. You may not assign, transfer or sell your rights under these Terms and Conditions without the written consent of Great Heights.

All the rights and obligations of Great Heights as set forth in these Terms and Conditions shall accrue to the benefit of but not limited to Great Heights’s successors, heirs, related entities, assigns, directors, employees and agents. Further the term ‘user’ or ‘viewer’ in relation to these terms and conditions shall encompass (but not be limited to) your heirs, assigns, related entities, successors, directors, and agents.

CUSTOMER SERVICE

If you have any questions about these Terms and Conditions and or any of the Great Heights Plans or Programs do feel free to contact us. Please be aware that our staff is not competent to give any medical information, treatment or diagnosis.

Further Great Heights responds to any claims of copyright or other intellectual property infringement expeditiously. All such claims or allegations will be investigated and appropriate actions will be taken under applicable intellectual property laws.

If you have any questions regarding our Terms and Conditions or Privacy Policy please contact us at:

legal@Management.Model.Settings.SystemConfig.CompanyName.com

All other communication or legal notices to Great Heights must be in writing and sent by certified mail to:

Great Heights
1473 Ring Road, Calumet City, IL 60409